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Support for NETCOM3
NETCOM3 is a reseller of PC security and utility programs. We developed the
Netcom3 anti-spyware and registry cleaner application which they are currently
marketing. We have been providing technical support by answering and
troubleshooting customer queries and providing application updates for the
application. We are also offering updates to their products which include
debugging modifications, spyware, and database updates, program updates,
troubleshooting application and server related issues and solving customer
related problems.
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Support for PHPauction.net
PHPauction provides the most complete suite of applications and services for
building auction web sites. With more than 7 years experience in developing
auction software, PHPAuction has gained widespread popularity which resulted in
an increase in client needs, queries and issues.
X-Wire has played a significant role in managing the customer technical support
needs of PHPauction. During the year 2005-2006, X-Wire programmers troubleshot
and answered about 300-400 tickets each month. Impressed with the expertise and
support of PHPauction software, X-Wire has been appointed as the authorized
customization service provider and partner for PHPAuction.
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Support for Geiind.com
Website related Support for GEI Industrial Systems Ltd.
http://www.geiind.com
X-Wire has a support contract with GEI Industrial Systems Ltd. in terms of
providing technical expertise in managing their website and other web related
activities. X-Wire provides the following support facilities:
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Hosting related support
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Support for maintaining the E-mail server
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Support for maintaining the content of the website at all times
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Carryout updates to the inner pages as and when requested
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Carryout security updates on the website
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Support for web based applications
X-Wire successfully completed a support contract with WorldWide Auction
Properties & Rentals for providing technical support, maintenance and updates
to the customizations done to the PHPauction package installed on their auction
website. This support agreement includes any bug resolution that may occur in
the application during the support period as well as a fixed number of hours
each month towards development, update and support programming and testing
work.
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