|
Support for Tizer Secure™
We provide full e-mail-based support to users of Tizer Secure™, a computer security suite that offers a variety of protection, privacy and performance tools. If users encounter a problem, our technical support team will analyze users’ scan logs and customize a solution for them. Our technical support team also analyzes suspected malware threats from users to determine if the suspected threats are harmful. We update every user’s application with the results of suspect threat analysis so all users are protected.
X-Wire Technology also offers Live Support services that supplement Tizer Secure’s™ line of computer protection products. Our technical team communicates with customers live over the phone and remotely accesses their machines to provide one-on-one attention. During the live support session, our technical support team removes each customer’s malware infections, cleans the system’s registry, identifies and removes rootkits and spyware, plus clears private information.
|
|
|
Support for RadarSync.com
RadarSync Ltd. is an Israeli based data and software company with a California presence. RadarSync's unique PC update technology (patent pending) is fully managed by X-Wire. The downloadable application of RadarSync is VC++ based and the website is PHP/mySQL based. X-Wire is responsible for managing/enhancing the VC++ based application and 100% support for the php/mySQL based web application.
|
|
Support for PHPauction.net
PHPauction provides the most complete suite of applications and services for
building auction web sites. With more than 7 years experience in developing
auction software, PHPAuction has gained widespread popularity which resulted in
an increase in client needs, queries and issues.
X-Wire has played a significant role in managing the customer technical support
needs of PHPauction. During the year 2005-2006, X-Wire programmers troubleshot
and answered about 300-400 tickets each month. Impressed with the expertise and
support of PHPauction software, X-Wire has been appointed as the authorized
customization service provider and partner for PHPAuction.
|
|
Support for Geiind.com
Website related Support for GEI Industrial Systems Ltd.
http://www.geiind.com
X-Wire has a support contract with GEI Industrial Systems Ltd. in terms of
providing technical expertise in managing their website and other web related
activities. X-Wire provides the following support facilities:
-
Hosting related support
-
Support for maintaining the E-mail server
-
Support for maintaining the content of the website at all times
-
Carryout updates to the inner pages as and when requested
-
Carryout security updates on the website
|
|
Support for web based applications
X-Wire successfully completed a support contract with WorldWide Auction
Properties & Rentals for providing technical support, maintenance and updates
to the customizations done to the PHPauction package installed on their auction
website. This support agreement includes any bug resolution that may occur in
the application during the support period as well as a fixed number of hours
each month towards development, update and support programming and testing
work.
|
Request a Quote
Email Us